Fulton Group

I have had a hole in my ceiling that has been there since end of May due to a water leak that originally happened April. They patched it but it came right back. I asked to test for mold they originally refused and then after they did they never provided me with test results only an email saying its “all good” but no photo evidence any testing was done. My move out date is coming up and they have ignored my requests to fix their issues for months. DO NOT RECCOMEND.

My favorite thing about this property management company is when they snatch up residential properties for $50k over asking price, taking it from people that actually need it, and then turning around and renting them out for twice their mortgage payment. No one will ever be able to buy a house in Grand Rapids. Keep doing your thang guys! Well just be here paying you $2k in rent and starving to death on the side.

I am finishing up schooling and needed urgent help finding a one bedroom apartment that fit my needs but also fit my budget. Hannah did such a great job of fitting me in her schedule quickly to get in tours and took me around to different options. She was also really transparent during the entire process about what I could expect at each place. I decided one one and went forward with the leasing process with her and Olivia! Olivia made it very quick and efficient and there wasn’t long waiting windows between steps like I have had in the past. Super friendly people to work with and they do a great job of communicating with you every step of the way!

Fulton group has so far been the best landlord/realty group I have ever worked with. Hannah was super helpful and responsive when it came to finding the home that worked best for us. She was always quick to respond and willing to go the extra mile to make sure our needs were met. Also Olivia made the move in and signing process super easy and seamless. Overall I would recommend working with Fulton group. Very professional and great people.

We just recently started renting with the Fulton group but are loving it so far! The leasing team (Jessica and Olivia) were both so professional and prompt when answering questions and helping us find the right rental fit for us! We also so appreciated that the leasing process could be completed online as we were living several hours away when we signed. We also had an emergency maintenance issue occur right after move in and the head of maintenance (Justin) was very prompt and professional, working with their contractors to get someone to us right away to fix the issue. I hear about Fulton group by word of mouth and have already recommended them to a few friends. They definitely live up to their reputation!

The Fulton Group recently acquired our apartment building. Since then, we have had the best experience with customer service, not only with the office staff, but also with the maintenance staff. Everyone is friendly, professional and kind. The maintenance guys are punctual, precise and thorough. The communication is also top notch with maintenance requests. The portal is quite handy to use when submitting a maintenance request or rent payment. It’s comforting to have a local group, who are truly invested in the community, manage the property. Two thumbs up!!! Kristi